No Collection of Personal Information as a Matter of Course
SSENSE does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list, or making a purchase. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose.
Security of Information
SSENSE uses only industry best practices (physical, electronic, and procedural) in keeping any data collected (including Personal Information) secure. In addition, SSENSE uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. For example, SSENSE uses Rackspace as its hosting partner, an industry leader in hosting of websites.
Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for internet transactions.
Limited Gathering of Information for Statistical, Analytical and Security Purposes
SSENSE automatically collects certain information using a third-party analytics program, Google Analytics, to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the Website we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access (as applicable). We use information collected in this manner only to better understand your needs and the needs of the Website users in the aggregate. SSENSE also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website and which pages on the Website with a view to introducing improvements.
SSENSE reserves the right to use additional analytical or statistical programs or services in the future. Where any Personal Information is transferred to a third party in this manner, this section will be updated accordingly, though there may be a delay in the update.
Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms and Conditions.
Non-disclosure of Personal Information to Third Parties
Except as provided in the next paragraphs and the sections in this Policy regarding Analytics, Mailing List Management, Secured Payments, and Data Transfer from the European Economic Area, SSENSE does not divulge any Personal Information gathered via the Website to third parties. Moreover, SSENSE does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of SSENSE are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.
SSENSE uses certain third party services in order to augment the Website. Personal information may be transferred from SSENSE to these third party services, but only to the extent required in order for them to function properly, and only upon your express submission of such information. These third party services are limited to Facebook, Twitter, Tumblr, Pinterest and Google+ for sharing of Website content. If you are not already logged in to those third party services, your Personal Information required to login to those accounts is transferred securely from SSENSE to the third party services. When your Personal Information is transferred to these third party services, it is covered by their respective privacy policies, which we encourage you to read.
Mailing List Management
You may unsubscribe from SSENSE’s mailing list at any time, by following the link at the bottom of all SSENSE emails. A Logged-in User may also unsubscribe from the mailing list by adjusting their mailing list preferences on their account page.
SSENSE provides two methods of secured payments for purchases made on the Website. You may use your credit card directly on the Website, in which case Personal Information is transferred securely to a third party payment processor,Beanstream. You may also make purchases using PayPal.
By making a purchase on the Website, you authorise SSENSE to use these payment processors and to transfer Personal Information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by SSENSE. Beanstream and PayPal have our permission to store, on behalf of SSENSE, the data pertaining to the executed transactions by Clients of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of SSENSE Clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of SSENSE Clients, and to trace any fraudulent activities if necessary.
SSENSE currently uses DoubleClick by Google to advertise on the internet and by visiting or using the Website you consent to this use. Specifically, SSENSE uses the remarketing features that deliver you advertisements that will be of particular interest to you, based on your browsing history at the Website. These advertisements will appear on third-party websites around the web. Google uses specific cookies to allow them to serve these ads around the web that will be of interest to you.
You may prevent this type of advertising by deleting the appropriate Google cookie through your browser, though this may not be permanent. For a more permanent solution, you may opt out of such Google advertising at any time by visiting yourGoogle Ads Settings page.
Accounts and Deletion of Personal Information
You may create an account by entering your email address and choosing a password. It is your responsibility to create a password of sufficient length and complexity, and to keep it secure, in order to ensure the security of your Personal Information that can be accesses as a Logged-in User. Clients must create an account in order to make a purchase. Logged-in Users may provide addresses for billing and delivery purposes. Clients must provide billing and delivery addresses in order to make a purchase. These addresses will be stored by SSENSE, but will only be used for billing and delivery purposes on future purchases. A Logged-in User may permanently delete these stored addresses on theiraccount page.
If you wish to cancel your account and have all your Personal Information permanently deleted from our records, pleasecontact us.
Data Transfer from the European Economic Area
If you are accessing the Website from the European Economic Area (the “EEA”, which includes all EU member states plus Iceland, Liechtenstein and Norway) you are covered by Directive 95/46/EC of the European Parliament and of the Council (the “Data Protection Directive”). If you are a Logged-in User or Client you acknowledge and accept that your Personal Information is being transferred to countries outside the EEA. The Data Protection Directive permits your Personal Information to be transferred to countries that have an “adequate level of protection” for data. Your Personal Information is only being transferred to countries that meet this standard, which are limited to the following for the associated purpose: (1) Canada, to the offices of SSENSE for processing and fulfillment of your order; (2) Israel, to Riskified for the purpose of fraud prevention; and (3) the United States. Under the Data Protection Directive, your Personal Information may be transferred to a United States company if that company is certified under the Safe Harbor Privacy Principles. SSENSE uses American companies Rackspace and Amazon AWS to host the Website and our business applications, and both of these companies are so certified, and your Personal Information is not transferred to or stored anywhere else in the United States.
Tracking Technology ("Cookies")
SSENSE uses tracking technology (“cookies”) on the Website and by using the Website you agree to their use. Cookies are small text files placed on your hard drive when you visit a web site, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.
Risks Associated with the Internet
Despite SSENSE's efforts to ensure third parties will not access or obtain your Personal Information through your use of the Website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that SSENSE cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.
Limitation of Liability
SSENSE, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy.
Compliance with Privacy Laws and Anti-Spam Laws
This Policy and SSENSE’s practices in general are designed to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”, S.C. 2000, c. 5) and Quebec’s An Act Respecting the Protection Of Personal Information in the Private Sector (R.S.Q. c. P-39.1). If you have any questions regarding this compliance, please contact us using the contact information further up in this policy.
SSENSE is committed to ensuring that we respect anti-spam legislation, specifically the U.S. CAN-SPAM Act of 2003 (15 U.S.C. Ch. 103) and the Canadian law informally known as Canada’s Anti-Spam Law (“CASL”, S.C. 2010, c. 23). If you feel you have received emails from us in violation of these laws, please contact us using the contact information further up in this policy.